Our mission is to provide innovative and customizable patient care solutions for today’s healthcare practitioner.
All of DxWeb® products have the ability to interface with most any third party vendor system by use of DxExchange®, which consists of over 112 customized integration engines that will allow healthcare providers to interact with divergent Practice Management, Electronic Health Records, RIS, PACS and eRx systems seamlessly. A medical practice/healthcare system can utilize its Billing and Practice Management system, for instance, but add DxScript®, DxECHO® or DxRAD® by means of the DxExchange bridge. All the possible options have been considered by our DxWeb Medical Advisory Board and Engineers to allow for flexibility and interoperability. The result is that a medical practice/healthcare system will realize its existing investment to the fullest extent and purchase only those application(s) that it needs thus saving time and money in implementation and application costs.
DxWeb applications are computer ready and fully mobile. They allow the physician to order and/or view diagnostic information, Lab Results (CPOE), Cardiology/Radiology Images and Reports, prescribe and much more. We utilize up-to-date HIPAA compliant connectivity over a secure connection.
DxWeb, through its integrated cloud based technology, is where state of the art medical software technology meets cloud based computing and creates the Physicians’ Digital Trusted Space® at the point of patient care. DxWeb has developed secure and interoperable HIPAA compliant cloud computing to share healthcare records with healthcare providers and patients.
DxWeb has been successfully developing and selling medical applications for 23 years, utilizing in-house developers, software engineers, marketing and sales staff, as well as follow-up technical and customer support personnel. In addition, the applications have been designed to conform to the physician’s workflow and have been upgraded at regular intervals to keep ahead of the subscriber’s technology needs and new government regulations.
PDR / CRx
U.S.-based MDs, DOs, NPs and PAs in full-time patient practice can register for free on PDR.net. PDR.net is to be used only as a reference aid. It is not intended to be a substitute for the exercise of professional judgment. You should confirm the information on the PDR.net site through independent sources and seek other professional guidance in all treatment and diagnosis decisions.
GE Centricity Electronic Health Records
GE Centricity Electronic Health Records (EHR) offer secure clinical records storage, so you can capture, store, and transmit essential patient data. Quick data entry methods and at-a-glance access to patient information puts everything right where you need it. Centricity Practice Solution is certified as complete EHR technology, as designated by the Certification Commission of Healthcare Technology (CCHIT), an ONC-Accredited Testing and Certification Body.
Lytec® is a proven practice management system uniquely designed to support the needs of small, independent physicians. With streamlined scheduling and billing functionality along with complete revenue management capabilities, Lytec gives your practice the tools needed to manage in a changing healthcare environment.
Designed to support small, independent physicians, Medisoft® is a proven practice management system that delivers streamlined scheduling and billing functionality along with complete revenue management capabilities. Medisoft’s newly-released mobile computing technology and support for ICD-10 codes gives your practice the tools needed to improve efficiencies and manage increasing regulatory compliance requirements.
Surescripts operates the nation’s largest e-prescribing network and supports a rapidly expanding ecosystem of health care organizations nationwide. Surescripts was founded on the principles of neutrality, transparency, interoperability, efficiency, collaboration and quality. Surescripts connects prescribers in all 50 states through their choice of e-prescribing software to the nation’s leading payers, chain pharmacies, and independent pharmacies.
Symantec is a global leader in providing security, information management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more points, more completely and efficiently than any other company. Our company’s unique focus is to eliminate risks to information, technology and processes independent of the device, platform, interaction or location.
EPCSCP-Prescribing (e-Prescribing of Controlled Substances Certification Program for Prescribing Applications) provide the following: demonstration of compliance with stringent DEA regulations; Reduction of risk to PHI and operations through the demonstration of a risk management program with effective controls that appropriately minimize threats; preparation for third party audits including HIPAA/HITECH compliance audits that are now being conducted for the Office of Civil Rights (OCR); trading partner audits (some payers require EHNAC accreditation as a condition of processing their transactions); and state compliance (EHNAC accreditation is required for processing healthcare transactions in the states of Maryland and New Jersey). Enhanced trust for your customers, trading partners, and other stakeholders.
Customer Care Policy
Price and quality must be matched or exceeded by our client service and support. DxWeb prides itself not only in offering best in class medical software technology solutions, but also exemplary service and support it provides its clients, after the sale. In order to ensure our 24+ years growth, price and quality must be matched or exceeded by our client service and support.
- Client calls are answered by a Level 2 Customer Care Representative, not voicemail.
- Our customer care desk is available from 8:30-6:30 daily (EST)
- A customer care representative is on call and available 24/7/365 to respond to client’s needs
- After hours, weekends/holidays, our clients have access to customer care via secure email messaging from within our applications. The email distribution list includes all customer care representatives and management.
- The “on-call” representative will respond to client queries within 15-20 minutes. Most often, a solution is quickly reached because we have the ability to log into our application servers that are located in secure co-location sites.
- Representatives have access to Level 3 programmers in the event that a more complex issue arises.
- In any event, the “on-call” representative will email or call our client with a resolution as soon as the issue has been identified, isolated and resolved.
DxScript is easy to use and intuitive in its design so that there is a short learning curve. This low cost application is efficient, and easy thereby saving me time and streamlining my daily prescribing activities.Dr. Donald Winston
I’m a Child and Adult Psychiatrist and have used DxScript e-scripting for the past 5 years supporting an extensive private practice. The service has been incredibly reliable in addition to significant savings in time and expense related to managing my exhaustive private practice demands. The convenience alone is worth purchasing this product and that combined with the elimination of legibility issues and reduced incidence of committing medical errors related to scripting make it priceless. My office manager finds this service a must in efficiently managing a practice that is bursting at the seams.Dr. Daniel Lieberman